Question 1

What information should I have ready?

Accepted Answer

Your name, email, and trade are required to send an inquiry. Company name, employee count, estimated past-customer count, current software, and questions are optional.

Question 2

What counts as a new member?

Accepted Answer

An enrollment counts when it is marked active and its enrollment date falls within the UTC calendar month covered by that statement.

Question 3

Who contacts homeowners, and how?

Accepted Answer

RivetPerk handles membership outreach. Before homeowner outreach, you and RivetPerk agree on the contact approach and timing.

Question 4

When can work start?

Accepted Answer

Homeowner outreach starts only after your customer list is ready and counsel-approved consent and opt-out procedures are in place.

Frequently asked questions.

Ready to submit a pilot inquiry?